Testimonial 1
Engineering - SMS works closely with our engineers to improve assembly designs for better manufacturability, helps to correct BOM errors, and works hard to assist in failure analysis.
Purchasing - SMS respects our cost savings efforts and works closely with our buyers to deliver exceptional quality products at reasonable and competitive pricing.
Materials - SMS holds some of our inventory for current & future orders and provides a listing of items and quantities on hand quickly upon request. It is extremely beneficial that SMS catches discrepancies in our kits upon receipt at their facility so as not to populate assemblies with any incorrect components.
Quality – Product quality from SMS is always consistent. Assemblies are always clean and assembled to our specifications. When SMS has a question, they ask instead of assuming they know what we intend.
Overall it is a great experience to work with SMS’ employees. Not only are they genuine and knowledgeable, but they respond to requests quickly and with our continued business relationship at heart. It is constantly apparent that although they care about their bottom-line, they also care about the bottom-line of their customers.
Materials Coordinator for Private Company in the Silicon Valley.
Testimonial 2
We started using the services of Surface Mount Solutions in March of ’06, and have placed 58 PO’s to date. We have found their service to be top tier. The quality is excellent, the service timely, and their responsiveness to any special handling or accelerated ship dates requests has been heroic. Obviously, we are a happy customer!
Engineer/Buyer for a Private Company in the Bay Area.
Testimonial 3
Over the past 8 years Surface Mount Solutions has provided our business with high quality electronics assemblies. We depend on their team for rapid turns on new designs and timely and steady delivery in production quantities. They never let us down, going the extra mile to make sure we have what we need when we need it.
Director of Finance and Planning